Emergency Procedures


Santa Clarita Plumber

Locate main gas shut-off (usually outside house) at the gas meter. The valve is usually on a pipe coming out of the ground, going into the gas meter. Turn the valve crosswise to the pipe

All the pilot lights in and around your home (stove ,furnace, clothes dryer, swimming pool/spa heater, water heater, etc.) will, go out when you turn the valve off. You will need to have the gas company or another qualified individual (Hallway Plumbing, contractor, or trained homeowner) relight every pilot when turning the gas back on. Forgetting to relight all the pilot lights could result in a dangerous gas buildup in your home. Remember, if you don't smell gas or have severe damage to your home you should not have to shut the gas off. It's your decision.

Clear the area around the main gas shut-off valve for quick and easy access in case of emergency .A wrench (or specialty tool) for turning off the gas should be attached to a pipe next to the shut-off valve or in another easily accessible location. You may want to paint the shut-off valve with white or fluorescent paint so that it can be located easily in an emergency.

If you are concerned about your ability to turn off the main gas shut-off valve or are unsure if it is in proper working order(indication of rust, etc.) or do not know how to relight your pilot lights, contact your local gas company. They can send a service representative to your house to show you the proper procedure and check the valve and pilot lights to be sure theyoperate properly.


Automatic gas shut-off valves are an excellent way to ensure that your gas is shut off in the case of a major earthquake. They are recommended by the Fire Department. In many cities in California, they are required to be installed when you sell your home or do more than a $10,000 remodel. With an automatic valve, your gas will be off even if you aren't home at the time. Contact your local gas company or Hallway Plumbing if you have any questions.


Everyone should take the time to find their main water shut off valve. If a pipe bursts, an extra two minute delay can result in 100 or more gallons of spilled water. That much water, inside your home can cause a lot of damage. Being able to find the shut off valve and a wrench quickly can save you thousands of dollars of damage.

Most homes which draw their water from a municipal supply will have a water meter and shut off valve grouped together. That water meter is often located near the street, in an under ground access hatch. Lift the cover and you will find either a handle, or a valve with a straight metal flange across the top. The handle may be rotary, like a manual sprinkler valve or it may be a paddle. Turn the rotary or paddle until it won't turn any further. Valves that have a metal flange require a pipe wrench to operate. This type of valve closes with just a quarter turn. If a wrench is required, we recommend Having a wrench nearby the valve for emergency use.

Many homes have additional shut off valves that can shut off localized sections of the water supply. For instance, where the water main enters your house, you will often find a hose bib and a shut off valve. In cold weather locations, the shut off may be in the basement or inside the house, possibly under the kitchen sink or under a closet floor. This valve will typically shut off all water inside the house but may leave the outside plumbing unaffected (such as hose bibs, sprinklers, accessory buildings). This valve is most often a rotary type (Gate Valve) or a turn (Ball Valve). We recommend that you open and close it once a year to help prevent it from seizing in the open position.

Inside your home you will find more shut off valves localized to the fixtures that use them. Some examples include the water heater, sinks, dishwasher, washing machine and toilets.

If you are unable to locate or unable to access your main water shut off valve, contact your Hallway Plumbing or the water company. Hallway Plumbing or your local water company will be very helpful and will even send someone out to help you find the valve and show you how to shut it off.


A burst pipe caused by a winter freeze is a nightmare. Prevent it before Jack Frost sets his grip: Before freezing nights hit.

Go looking for other pipes that aren't insulated, or that pass through unheated spaces -- pipes that run through crawlspaces, basements or garages. Wrap them with pre-molded foam rubber sleeves or fiberglass insulation, available at hardware stores. If you're really worried about a pipe freezing, you can first wrap it with heating tape, which is basically an electrical cord that emits heat.


"Another thing that does cost a little money -- but boy, you do get the money back quick -- is adding insulation to the existing insulation in the attic, Regardless of the climate conditions you live in, in the (U.S.) you need a minimum of 12 inches of insulation in your attic."

Don't clutter your brain with R-values or measuring tape, though. Here's Hallways rule of thumb on whether you need to add insulation: "If you go into the attic and you can see the ceiling joists you know you don't have enough, because a ceiling joist is at most 10 or 11 inches."
A related tip: If you're layering insulation atop other insulation, don't use the kind that has "kraft face" finish (i.e., a paper backing). It acts as a vapor barrier, and therefore can cause moisture problems in the insulation.


This is a great time to check the operation -- and change the batteries -- on your home's smoke detectors. Detectors should be replaced every 10 years, fire officials say. Test them -- older ones in particular -- with a small bit of actual smoke, and not just by pressing the "test" button. Check to see that your fire extinguisher is still where it should be, and still works.


Area Drains around your home provide relief from rain water and run off around your home. Maintain these drains before its too late. These drains maybe full of debris such as rocks, sand and roots. They may take a while to get flowing properly and if your home is flooding every second counts.

Hallway plumbing prides itself on the top notch plumbing services it provides to the Santa Clarita area and the San fernando Valley area. Our Santa Clarita plumbers are highly trained technicians using only the best materials. Our Santa Clarita plumbers arrive on-time, clean and ready to solve your problem. A Santa Clarita plumbing company, Hallway Plumbing relies on word of mouth and referrals. This Santa Clarita plumbing company offers 24-hour plumbing service in Santa Clarita.

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